Gloryhouse raises funds on-line for a variety of community projects. This Donations/Refund Policy applies to anyone who makes an on-line donation at www.gloryhouse.ca. As your donation is being made online without our assistance or involvement we ask that you complete your details and the amount of your donation carefully as it involves a substantial amount of administrative time to deal with and rectify any errors. In summary:
- There is no minimum donation.
- Donations are non-refundable.
- All credit card transactions will be processed in Canadian dollars.
Refunds of the amount pledged cannot be made simply because you have changed your mind. It is for this reason that we ask that you make your choice to donate carefully. Gloryhouse is under no obligation to give a refund, but will ensure that any genuine errors (such as to the amount donated) are rectified.Errors by Us
Should an error be made by Gloryhouse or its financial institution, full refunds will be made immediately upon notification of the error and all costs borne Gloryhouse.
Gloryhouse is commited to protecting the privacy of the personal information of its donor:HOW IS YOUR PERSONAL INFORMATION COLLECTED?
We use different methods to collect personal information from and about you including through:
Direct interactions. You may give us your Identity, Contact, Transaction and Financial Personal information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you: Get involved or make regular donations to the church; Make a donation (including one-time gifts, recurring gifts, gifts of securities, and donations made to purchase a charity gift card) and receive a tax receipt, if applicable; Subscribe to our educational services or publications or to contact us or provide feedback; Request services and events information to be sent to you; or Give us feedback or contact us. Automated technologies or interactions. As you interact with our website, we will automatically collect Technical Personal information about your equipment, browsing actions and patterns. We collect this personal information by using cookies, pixels, server logs and other similar technologies. We may also receive Technical Personal information about you if you visit other websites employing our cookies. Third parties or publicly available sources. We will receive personal information about you from various third parties as set out below: Technical Personal information from: analytics providers such as Google Analytics; Contact, Financial and Transaction Personal information from providers of technical, payment processing and delivery services. Securities or mutual fund donations are processed by our broker.WHY DO WE COLLECT AND USE YOUR PERSONAL INFORMATION?
We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:
- Where needed to perform the service you are requesting.
- Where we need to comply with a legal obligation.
Gloryhouse is Registered Charity in Canada. We operate the website www.gloryhouse.ca (the Website).
These are the Terms and Conditions which govern each use you make of the donation payment services provided through the Website. These Terms and Conditions apply separately to each single donation that you make. Except as provided for in section ‘Monthly Donations’, and unless specified by you, they do not form a contract allowing for future or successive transactions to be set up. By confirming on the Website that you wish to make a donation you agree to be bound by these Terms and Conditions for that donation.
We will use your donation at our discretion but within our stated charitable objectives. All payments through the Website are to be made by payment card
Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our secure payment services provider, NUVEI.
- By confirming that you wish to proceed with your donation you authorize Nuvei to request funds from your credit or debit card provider
- Unauthorised card use - If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.
We reserve the right to amend these Donation Payment Terms and Conditions at any time. These Donation Payment Terms and Conditions are governed by Ontario law and are subject to the exclusive jurisdiction of the Ontario courts.
Online donations placed through gloryhouse.ca are subject to confirmation and acceptance. Once donation has been confired, all aspects of currency and payment arrangements are finalized.